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Deposits Tools
Specifications
API Codes
Learn about the API Codes returned by our Cashouts APIs
Cashout Status Codes
Code
Meaning
Description
0
PendingThe cashout was accepted by Directa24 but still it wasn't sent to the bank. It can still be Canceled. See Cancel Cashout
1
CompletedThe money reached the customer's account
2
CancelledThe cashout was cancelled by you
3
RejectedThe cashout was rejected by the bank due to invalid bank account, account closed, etc.
4
DeliveredThe cashout was sent to the bank for processing. Can't be Canceled anymore
5
On HoldCashout set to on hold by the merchant. It won't be processed until manually changed again to Pending status
Cashout Rejection Error Codes
The error information is the one (if) provided by the Bank.
Code
Name
Description
800
ERROR_ACCOUNT_INCORRECT Invalid bank account
801
ERROR_ACCOUNT_CLOSEDBank account is closed
802
ERROR_AMOUNT_INCORRECTInvalid amount
803
ERROR_BANK_INVALIDInvalid bank code
804
ERROR_BANK_BRANCH_INCORRECTInvalid bank branch
805
ERROR_BENEFICIARY_DOCUMENT_ID_INVALIDInvalid beneficiary document
806
ERROR_BENEFICIARY_NAME_INCORRECTBeneficiary name doesn't match bank details
807
ERROR_REJECTED_BY_BANKRejected by bank
808
ERROR_OTHEROther error
809
WITHDRAWAL_EXPIREDWithdrawal expired
810
LIMIT_EXCEEDEDBeneficiary limit exceeded
811
RISK_POLICYViolates bank risk policy
812
BLOCKED_FROZEN_ACCOUNTBank account blocked/frozen
813
DOCUMENT_ACCOUNT_MISMATCHBeneficiary document doesn't match bank details
814
INVALID_PIX_KEYInvalid Pix Key
815
INVALID_IFSC_CODEInvalid IFSC code
816
INVALID_ACCOUNT_OR_IFSC_CODE Invalid bank account or IFSC code
817
INVALID_NBINInvalid NBIN
818
ACCOUNT_UNABLEThe bank account is unable to receive transfers
819
INVALID_ACCOUNT_TYPEInvalid bank account type
Cashout Internal Error Codes
Code
Description
300
Invalid params + [param name] + [reason]
302
303
Invalid bank code
401
Invalid credentials
402
Unregistered IP address (Go to API Access to whitelist the IP in the Merchant Panel)
502
Invalid request body - Please check that the JSON is well formatted
508
Limit exceeded: {TRANSACTION|DAILY|MONTHLY|USER MONTHLY QUANTITY}
509
Cashout not found with this ID
510
Invalid status: cashout is not Pending
511
External ID already used
514
Insufficient funds
515
Invalid user status: {BLACKLISTED|BLOCKED}
518
Country not available
519
Merchant not enabled. Contact your Account Manager
524
Invalid Credentials. Contact [email protected]
525
Close loop rejection
526
Invalid currency
533
Invalid Amount. The minimum amount is {currency} {amount} or equivalent in USD
537
Could not make the cashout. Contact [email protected]
538
Invalid account status: {BLACKLISTED}
Last modified 2mo ago